The fairgo blog · Page 3
More guides to the Australian Consumer Law.
Refunds, replacements, repairs, and what to do when a business won't budge — written for Australians, reviewed by humans.
Refunds & remediesConsumer guarantees & warrantiesMisleading & deceptive conductEscalation & tribunalsBy industryBy state
By industry
Dishwasher faulty consumer guarantee: your rights when it dies early
Your dishwasher broke down after a year or two? The consumer guarantee under Australian Consumer Law likely gives you more rights than the manufacturer's warranty.
10 min read · 2 June 2026
By industry
Bought a used car from a dealer: your ACL rights explained
Bought a used car from a dealer in Australia? The ACL gives you strong rights to a refund, replacement or repair — even if the warranty has expired.
10 min read · 1 June 2026
By industry
Personal trainer not delivering? The s60 'due care and skill' guarantee
Paid for a personal trainer who isn't delivering results or cancelled sessions without notice? Here's how the ACL's section 60 guarantee protects you in Australia.
10 min read · 30 May 2026
By industry
gym membership cancellation rights Australia: what the ACL gives you
Know your gym membership cancellation rights in Australia — when the ACL lets you exit a contract, get a refund, and what to do when the gym says no.
9 min read · 29 May 2026
By industry
hair salon refund Australia: when the ACL is on your side
Hair salon ruined your hair or charged for something different? Here's when Australian Consumer Law gives you a refund, redo, or compensation — and how to claim it.
10 min read · 28 May 2026
Misleading & deceptive conduct
Holiday accommodation false advertising: your ACL refund options
Booked a holiday rental that wasn't as advertised? Learn how Australian Consumer Law protects you and what steps to take to get your money back.
9 min read · 28 May 2026
Misleading & deceptive conduct
Real estate misrepresentation Australia: when the listing lies
When a property listing or agent's statement turns out to be false, Australian Consumer Law may give you real remedies. Here's what the law says and what to do.
10 min read · 26 May 2026
Refunds & remedies
Gift card retailer went broke: where you actually stand
When a retailer collapses holding your gift card balance, your options under Australian Consumer Law and insolvency rules — and what to do right now.
10 min read · 21 May 2026
By industry
does ACL apply to overseas purchases? Amazon, AliExpress, eBay explained
Wondering if Australian Consumer Law covers your overseas Amazon or AliExpress purchase? Here's exactly when the ACL applies and what to do when things go wrong.
8 min read · 18 May 2026
By industry
Furniture delivered damaged refund Australia: your ACL rights
Furniture arrived scratched, broken, or wrong? Learn when Australian Consumer Law gives you a refund, replacement, or repair — even on sale items.
10 min read · 17 May 2026
By industry
Online order never arrived: who's responsible and what to ask for
Your online order never arrived in Australia — here's who's legally responsible, what the ACL says, and exactly how to get your money back.
9 min read · 17 May 2026
By industry
Telco early termination fee Australia: when you can push back
Facing an early termination fee from your phone or internet provider? Learn when Australian Consumer Law lets you cancel without paying and how to dispute the charge.
10 min read · 15 May 2026