The fairgo blog · Page 5
More guides to the Australian Consumer Law.
Refunds, replacements, repairs, and what to do when a business won't budge — written for Australians, reviewed by humans.
Refunds & remediesConsumer guarantees & warrantiesMisleading & deceptive conductEscalation & tribunalsBy industryBy state
Refunds & remedies
Gift card retailer went broke: where you actually stand
When a retailer collapses holding your gift card balance, your options under Australian Consumer Law and insolvency rules — and what to do right now.
10 min read · 21 May 2026
By industry
does ACL apply to overseas purchases? Amazon, AliExpress, eBay explained
Wondering if Australian Consumer Law covers your overseas Amazon or AliExpress purchase? Here's exactly when the ACL applies and what to do when things go wrong.
8 min read · 18 May 2026
By industry
Furniture delivered damaged refund Australia: your ACL rights
Furniture arrived scratched, broken, or wrong? Learn when Australian Consumer Law gives you a refund, replacement, or repair — even on sale items.
10 min read · 17 May 2026
By industry
Online order never arrived: who's responsible and what to ask for
Your online order never arrived in Australia — here's who's legally responsible, what the ACL says, and exactly how to get your money back.
9 min read · 17 May 2026
By industry
Telco early termination fee Australia: when you can push back
Facing an early termination fee from your phone or internet provider? Learn when Australian Consumer Law lets you cancel without paying and how to dispute the charge.
10 min read · 15 May 2026
By industry
Airline cancelled your flight: refund, credit, or rebook?
Know your rights when an airline cancels your flight in Australia. When the ACL entitles you to a cash refund — not just a credit or voucher.
10 min read · 14 May 2026
By industry
Builder didn't finish work Australia: your rights when a job runs off the rails
When a builder abandons your job or leaves work incomplete, Australian Consumer Law gives you real remedies. Here's how to use them.
10 min read · 13 May 2026
By industry
Mechanic overcharged or fixed the wrong thing? Your ACL options
What to do when a mechanic overcharged you, did unauthorised work, or left your car worse than before — your rights under Australian Consumer Law explained.
10 min read · 12 May 2026
By industry
Laptop faulty consumer guarantee: your rights when it dies early
Your laptop broke before its time and the warranty has expired. Here's how the Australian Consumer Law consumer guarantee still protects you.
10 min read · 11 May 2026
By industry
Phone broken after warranty expired? Your rights under Australian Consumer Law
Your phone broke just after the warranty ran out? Australian Consumer Law may still give you a refund or replacement. Here's what the ACL actually says.
10 min read · 10 May 2026
Refunds & remedies
Service didn't meet expectations? Your ACL rights explained
When a builder, mechanic, or tradie does substandard work, Australian Consumer Law gives you real remedies. Here's how to use them.
10 min read · 9 May 2026
By industry
Online purchase ACL rights: Amazon, eBay, and overseas sellers
Know your online purchase ACL rights in Australia — what's covered on Amazon, eBay, and overseas sites, and how to get a refund when things go wrong.
10 min read · 8 May 2026