The fairgo blog · Page 5
More guides to the Australian Consumer Law.
Refunds, replacements, repairs, and what to do when a business won't budge — written for Australians, reviewed by humans.
Refunds & remediesConsumer guarantees & warrantiesMisleading & deceptive conductEscalation & tribunalsBy industryBy state
By industry
Mattress refund Australia: when your mattress doesn't match the description
Your mattress isn't what was advertised — wrong firmness, wrong materials, wrong size. Here's what Australian Consumer Law says about your refund rights.
15 min read · 7 June 2026
By industry
Software refund Australia ACL: your rights when digital purchases fail
When software doesn't work as advertised, Australian Consumer Law may give you the right to a refund or remedy. Here's how the ACL applies to digital purchases.
15 min read · 6 June 2026
By industry
Subscription you can't cancel? The ACL angle on locked-in contracts
Trapped in a subscription you can't cancel? Learn how Australian Consumer Law applies to locked-in contracts, auto-renewals, and misleading cancellation terms.
15 min read · 5 June 2026
By industry
TV faulty after warranty expired: how the consumer guarantee can outlast it
Your TV broke after the manufacturer's warranty expired — but the Australian Consumer Law consumer guarantee may still give you a remedy. Here's what to do.
15 min read · 5 June 2026
By industry
Washing machine refund refused Australia: when repair isn't enough
Your washing machine broke and the retailer says they'll only repair it. Here's when Australian Consumer Law gives you the right to demand a refund instead.
15 min read · 3 June 2026
By industry
Dishwasher faulty consumer guarantee: your rights when it dies early
Your dishwasher broke down after a year or two? The consumer guarantee under Australian Consumer Law likely gives you more rights than the manufacturer's warranty.
15 min read · 2 June 2026
By industry
Bought a used car from a dealer: your ACL rights explained
Bought a used car from a dealer in Australia? The ACL gives you strong rights to a refund, replacement or repair — even if the warranty has expired.
15 min read · 1 June 2026
By industry
Personal trainer not delivering? The s60 'due care and skill' guarantee
Paid for a personal trainer who isn't delivering as promised or cancelled sessions without notice? Here's how the ACL's section 60 guarantee protects you in Australia.
13 min read · 30 May 2026
By industry
Gym membership cancellation rights in Australia: what the ACL gives you
Know your gym membership cancellation rights in Australia — when the ACL lets you exit a contract, get a refund, and what to do when the gym says no.
15 min read · 29 May 2026
By industry
Hair salon refund in Australia: when the ACL is on your side
Hair salon ruined your hair or charged for something different? Here's when Australian Consumer Law gives you a refund, redo, or compensation — and how to claim it.
13 min read · 28 May 2026
Misleading & deceptive conduct
Holiday accommodation false advertising: your ACL refund options
Booked a holiday rental that wasn't as advertised? Learn how Australian Consumer Law protects you and what steps to take to get your money back.
15 min read · 28 May 2026
Misleading & deceptive conduct
Real estate misrepresentation Australia: when the listing lies
When a property listing or agent's statement turns out to be false, Australian Consumer Law may give you real remedies. Here's what the law says and what to do.
10 min read · 26 May 2026