The fairgo blog · Page 2

More guides to the Australian Consumer Law.

Refunds, replacements, repairs, and what to do when a business won't budge — written for Australians, reviewed by humans.

Consumer guarantees & warranties
What 'major failure' really means under the Australian Consumer Law
Plain-English guide to what counts as a major failure under the ACL, why it matters for your refund rights, and exactly what to do when a product or service fails.
10 min read · 30 Apr 2026