Free tool · Australian Consumer Law

How long do you have to lodge a claim?

Time limits for Australian consumer disputes vary by state, dispute type, and forum. Pick the situation that fits — we'll show your deadline, the relevant body, and what to do today if you're running out of time.

Fill in all three fields above to see your time-limit verdict.

Reference

Time limits at a glance

Forum / claim typeTime limitSource
ACL — damages for misleading conduct and other contraventions6 years after the cause of action accruedACL s236(2)
ACL — consumer guarantees (refund, replacement, repair)No single fixed expiry; the right to reject ends with the s262 rejection period, and limitation laws and forum rules still applyACL ss259–263, s262(2)
ACL — damages from the manufacturer3 years from when you first became, or ought reasonably to have become, aware of the failureACL s273
NCAT (NSW)3 years from when the cause of action accrued; goods or services supplied within 10 yearsNCAT consumer claims guidance
VCAT (Victoria)Generally 6 years from when the cause of action accruedLimitation of Actions Act 1958 (Vic)
QCAT (Queensland)Generally 6 yearsLimitation of Actions Act 1974 (Qld)
Magistrates Court (Western Australia)Generally 6 years from when the cause of action accruedLimitation Act 2005 (WA)
Magistrates Court (South Australia)Not settled for consumer-guarantee claims (contract and tort: 6 years from accrual); check earlyLimitation of Actions Act 1936 (SA)
Magistrates Court (Tasmania)Generally 6 years from when the cause of action accruedLimitation Act 1974 (Tas)
ACAT (ACT)Generally 6 years from when the cause of action accruedLimitation Act 1985 (ACT)
NTCAT (NT)3 years from when the cause of action accrued for contract and similar claims; treat as the outer limitLimitation Act 1981 (NT)
AFCA (financial services)Generally 6 years from when you became aware of the loss, and 2 years from the firm's final response, whichever comes firstAFCA Rules

These are general time limits, checked October 2026. When time starts to run, and whether it can be extended, depends on your facts and the forum, so confirm the limit with the tribunal, court or a community legal centre before you rely on it.

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Know someone with a deadline?

This tool gives general information about Australian Consumer Law time limits, not legal advice. If you're close to a deadline, contact your state's Fair Trading body or a community legal centre immediately. Full agency contact list at /agencies.