The fairgo blog · Page 6
More guides to the Australian Consumer Law.
Refunds, replacements, repairs, and what to do when a business won't budge — written for Australians, reviewed by humans.
Refunds & remediesConsumer guarantees & warrantiesMisleading & deceptive conductEscalation & tribunalsBy industryBy state
Refunds & remedies
Gift card retailer went broke: where you actually stand
When a retailer collapses holding your gift card balance, your options under Australian Consumer Law and insolvency rules — and what to do right now.
13 min read · 21 May 2026
By industry
Does the ACL apply to overseas purchases? Amazon, AliExpress, eBay explained
Bought from an overseas seller on Amazon, AliExpress or eBay? When Australian Consumer Law applies, why enforcing it is the hard part, and what to do next.
15 min read · 18 May 2026
By industry
Furniture delivered damaged refund Australia: your ACL rights
Furniture arrived scratched, broken, or wrong? Learn when Australian Consumer Law gives you a refund, replacement, or repair — even on sale items.
14 min read · 17 May 2026
By industry
Online order never arrived: who's responsible and what to ask for
Your online order never arrived in Australia — here's who's responsible, what the ACL says about taking payment, and how to ask for your money back.
13 min read · 17 May 2026
By industry
Telco early termination fee Australia: when you can push back
Facing an early termination fee from your phone or internet provider? Learn when the Australian Consumer Law may let you cancel without the fee and how to dispute it.
15 min read · 15 May 2026
By industry
Airline cancelled your flight: refund, credit, or rebook?
Know your rights when an airline cancels your flight in Australia. When the ACL entitles you to a cash refund — not just a credit or voucher.
15 min read · 14 May 2026
By industry
Builder didn't finish the job? Your rights in Australia
When a builder abandons your job or leaves work incomplete, the ACL and your state's home building laws give you remedies. Here's how to use them.
15 min read · 13 May 2026
By industry
Mechanic overcharged or fixed the wrong thing? Your ACL options
What to do when a mechanic overcharged you, did unauthorised work, or left your car worse than before — your rights under Australian Consumer Law explained.
15 min read · 12 May 2026
By industry
Laptop faulty consumer guarantee: your rights when it dies early
Your laptop broke before its time and the warranty has expired. Here's how the Australian Consumer Law consumer guarantee still protects you.
14 min read · 11 May 2026
By industry
Phone broken after warranty expired? Your rights under Australian Consumer Law
Your phone broke just after the warranty ran out? Australian Consumer Law may still require the seller to fix it, or refund or replace it for a major failure.
15 min read · 10 May 2026
Refunds & remedies
Service didn't meet expectations? Your ACL rights explained
When a builder, mechanic, or tradie does substandard work, Australian Consumer Law gives you real remedies. Here's how to use them.
13 min read · 9 May 2026
By industry
Online purchase ACL rights: Amazon, eBay, and overseas sellers
Know your online purchase ACL rights in Australia — what's covered on Amazon, eBay, and overseas sites, and how to get a refund when things go wrong.
14 min read · 8 May 2026