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Misleading & deceptive conduct

When a business misrepresents what they're selling — section 18 ACL and the related provisions.

Holiday accommodation false advertising: your ACL refund options
Booked a holiday rental that wasn't as advertised? Learn how Australian Consumer Law protects you and what steps to take to get your money back.
Real estate misrepresentation Australia: when the listing lies
When a property listing or agent's statement turns out to be false, Australian Consumer Law may give you real remedies. Here's what the law says and what to do.
section 18 ACL misleading conduct: examples and what to do
A plain-English guide to section 18 of the Australian Consumer Law — what counts as misleading or deceptive conduct, real examples, and how to take action.