Consumer guarantees & warranties
The guarantees the ACL builds into every consumer purchase, and how they sit alongside the manufacturer's warranty.
Consumer guarantees vs warranty: what's the difference and why it matters
Confused about consumer guarantees vs warranty in Australia? Learn which gives you stronger rights, how long they last, and what to do when a business says no.
What 'major failure' really means under the Australian Consumer Law
Plain-English guide to what counts as a major failure under the ACL, why it matters for your refund rights, and exactly what to do when a product or service fails.