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Retailer manufacturer indemnity ACL: why the seller can't pass you on
Seller says it's the manufacturer's problem? Why your guarantee claim stays with the retailer, when you can also sue the manufacturer, and how indemnity works.
Section 59 ACL express warranties: when a warranty is a guarantee
How section 59 ACL express warranties work: who you claim against when a manufacturer's or seller's warranty isn't honoured, and which remedies apply.
Section 58 ACL: the guarantee of repairs and spare parts
Section 58 of the ACL guarantees the manufacturer will take reasonable action to keep repairs and spare parts available. What it covers and who to claim against.
New car lemon rights Australia: what to do when your car keeps failing
Bought a new car that keeps breaking down? Learn your lemon rights under Australian Consumer Law — refund, replacement, and how to escalate.
Class action or individual claim in Australia: which gives you a better outcome
Weighing class action vs individual claim in Australia — when each path makes sense, what the ACL gives you directly, and how to escalate, often without a lawyer.
Which regulator or complaint body: ACCC, ASIC, AFCA or Fair Trading?
Not sure which regulator handles your complaint in Australia? Learn when to use ACCC, ASIC, AFCA, or your state Fair Trading body to resolve a consumer dispute.
ACCC complaint: when it helps — and when it doesn't
Find out when an ACCC complaint actually helps your consumer dispute, and when Fair Trading, a tribunal or a court is the better path under Australian Consumer Law.
AFCA: when the Australian Financial Complaints Authority is the right path
Learn when to use AFCA for financial services disputes in Australia — what it covers, how it works, and when a tribunal or court may suit you better.
Tribunal or small claims court: how to pick the right venue
Confused about tribunal vs small claims court in Australia? This plain-English guide explains how to choose the right forum for your ACL dispute.
Section 55 ACL: the guarantee of fitness for any disclosed purpose
How section 55 of the Australian Consumer Law protects you when goods don't do what you told the seller you needed — and what to do when they fail.
Section 56 ACL: when goods don't match their description
Plain-English guide to section 56 of the Australian Consumer Law — what the description guarantee covers, when it's breached, and how to get a remedy.
Section 261 ACL remedies: when the business can repair, replace or refund
Plain-English guide to section 261 of the ACL — how a supplier may remedy a non-major failure in goods, and when you can take further action if they do not act in time.