Refund
Personal trainer not delivering? The s60 'due care and skill' guarantee
Paid for a personal trainer who isn't delivering results or cancelled sessions without notice? Here's how the ACL's section 60 guarantee protects you in Australia.
gym membership cancellation rights Australia: what the ACL gives you
Know your gym membership cancellation rights in Australia — when the ACL lets you exit a contract, get a refund, and what to do when the gym says no.
hair salon refund Australia: when the ACL is on your side
Hair salon ruined your hair or charged for something different? Here's when Australian Consumer Law gives you a refund, redo, or compensation — and how to claim it.
Gift card retailer went broke: where you actually stand
When a retailer collapses holding your gift card balance, your options under Australian Consumer Law and insolvency rules — and what to do right now.
Furniture delivered damaged refund Australia: your ACL rights
Furniture arrived scratched, broken, or wrong? Learn when Australian Consumer Law gives you a refund, replacement, or repair — even on sale items.
Online order never arrived: who's responsible and what to ask for
Your online order never arrived in Australia — here's who's legally responsible, what the ACL says, and exactly how to get your money back.
Airline cancelled your flight: refund, credit, or rebook?
Know your rights when an airline cancels your flight in Australia. When the ACL entitles you to a cash refund — not just a credit or voucher.
Laptop faulty consumer guarantee: your rights when it dies early
Your laptop broke before its time and the warranty has expired. Here's how the Australian Consumer Law consumer guarantee still protects you.
Phone broken after warranty expired? Your rights under Australian Consumer Law
Your phone broke just after the warranty ran out? Australian Consumer Law may still give you a refund or replacement. Here's what the ACL actually says.
Service didn't meet expectations? Your ACL rights explained
When a builder, mechanic, or tradie does substandard work, Australian Consumer Law gives you real remedies. Here's how to use them.
Business refused your refund? Here's what to do next
When a business refuses your refund in Australia, the ACL gives you clear escalation paths. Here's exactly what to do after the first 'no'.
How long to return faulty goods in Australia
There is no fixed deadline to return faulty goods under Australian Consumer Law. Learn how long you actually have, and what affects your claim.