Repair
Mechanic made it worse: when a repairer causes more damage
Your mechanic caused more damage instead of fixing the problem. Here's what Australian Consumer Law says about your rights and how to get compensation.
Refund, replacement or repair in Australia: a practical ACL decision tree
Not sure whether to demand a refund, replacement, or repair under Australian Consumer Law? This plain-English guide walks you through the decision step by step.
section 261 ACL remedies: when the business can repair, replace or refund
Plain-English guide to section 261 of the ACL — how a supplier may remedy a non-major failure in goods, and when you can take further action if they do not act in time.
Washing machine refund refused Australia: when repair isn't enough
Your washing machine broke and the retailer says they'll only repair it. Here's when Australian Consumer Law gives you the right to demand a refund instead.
Replacement vs repair vs refund: which remedy can you choose?
Plain-English guide to replacement vs repair vs refund Australia — when you get to choose your remedy under the ACL and when the seller decides.