Tag

Cancellation

Pre-order delay rights Australia: when delivery keeps slipping
Pre-order delay rights Australia: what the ACL says when a paid pre-order keeps slipping, when you can ask for your money back, and how to escalate.
Deposit refund rights Australia: deposits and cancelled orders
Deposit refund rights Australia: when you can get a deposit back if a business cancels, delivers late or never supplies, and when a cancellation term may be unfair.
Private college course refund rights in Australia
Course cancelled, badly taught or mis-sold? How the ACL, the student ombudsmen and tuition protection apply to private colleges and training providers.
Subscription price increase rights Australia: what you can do
Your streaming or subscription service raised its price. Here's how your contract, unfair terms and misleading pricing rules under Australian Consumer Law apply.
Tattoo gone wrong: your rights when the work is not what you agreed
Got a tattoo that does not match the agreed design, was done badly, or caused an injury? What the ACL covers, which remedies may apply, and what to do next.
Event cancelled or ticket invalid? Refund rights for gigs and sport
Cancelled, postponed or changed event, or a ticket that wouldn't scan? Who owes you a refund, when the ACL applies, and what to do next.
Wedding photographer refund Australia: your ACL rights
Wedding photographer no-show, blurry photos, or broken contract? Plain-English guide to your Australian Consumer Law rights and how to claim a refund or compensation.
Flight delayed or cancelled: what airlines owe you in Australia
Plain-English guide to flight delay compensation Australia — what the ACL covers, what your ticket conditions say, and how to claim what you're owed.
Section 60 ACL: services rendered with due care and skill
Plain-English guide to section 60 of the Australian Consumer Law — when a service must be performed with due care and skill, and what you can do when it isn't.
Subscription you can't cancel? The ACL angle on locked-in contracts
Trapped in a subscription you can't cancel? Learn how Australian Consumer Law applies to locked-in contracts, auto-renewals, and misleading cancellation terms.
Personal trainer not delivering? The s60 'due care and skill' guarantee
Paid for a personal trainer who isn't delivering as promised or cancelled sessions without notice? Here's how the ACL's section 60 guarantee protects you in Australia.
Gym membership cancellation rights in Australia: what the ACL gives you
Know your gym membership cancellation rights in Australia — when the ACL lets you exit a contract, get a refund, and what to do when the gym says no.