By industry
ACL in context — telcos, airlines, electronics, automotive, online retailers, the trades.
TV faulty after warranty expired: how the consumer guarantee outlasts it
Your TV broke after the manufacturer's warranty expired — but the Australian Consumer Law consumer guarantee may still give you a remedy. Here's what to do.
Washing machine refund refused Australia: when repair isn't enough
Your washing machine broke and the retailer says they'll only repair it. Here's when Australian Consumer Law gives you the right to demand a refund instead.
Dishwasher faulty consumer guarantee: your rights when it dies early
Your dishwasher broke down after a year or two? The consumer guarantee under Australian Consumer Law likely gives you more rights than the manufacturer's warranty.
Bought a used car from a dealer: your ACL rights explained
Bought a used car from a dealer in Australia? The ACL gives you strong rights to a refund, replacement or repair — even if the warranty has expired.
Personal trainer not delivering? The s60 'due care and skill' guarantee
Paid for a personal trainer who isn't delivering results or cancelled sessions without notice? Here's how the ACL's section 60 guarantee protects you in Australia.
gym membership cancellation rights Australia: what the ACL gives you
Know your gym membership cancellation rights in Australia — when the ACL lets you exit a contract, get a refund, and what to do when the gym says no.
hair salon refund Australia: when the ACL is on your side
Hair salon ruined your hair or charged for something different? Here's when Australian Consumer Law gives you a refund, redo, or compensation — and how to claim it.
does ACL apply to overseas purchases? Amazon, AliExpress, eBay explained
Wondering if Australian Consumer Law covers your overseas Amazon or AliExpress purchase? Here's exactly when the ACL applies and what to do when things go wrong.
Furniture delivered damaged refund Australia: your ACL rights
Furniture arrived scratched, broken, or wrong? Learn when Australian Consumer Law gives you a refund, replacement, or repair — even on sale items.
Online order never arrived: who's responsible and what to ask for
Your online order never arrived in Australia — here's who's legally responsible, what the ACL says, and exactly how to get your money back.
Telco early termination fee Australia: when you can push back
Facing an early termination fee from your phone or internet provider? Learn when Australian Consumer Law lets you cancel without paying and how to dispute the charge.
Airline cancelled your flight: refund, credit, or rebook?
Know your rights when an airline cancels your flight in Australia. When the ACL entitles you to a cash refund — not just a credit or voucher.