Victoria
Which tribunal or court for your consumer dispute? NCAT, VCAT, QCAT and the rest
Plain-English guide to which tribunal or court hears an Australian consumer dispute in each state and territory when a business refuses to fix your problem.
Consumer complaint in Victoria: escalating through CAV and VCAT
Step-by-step guide to escalating a Victorian consumer complaint through Consumer Affairs Victoria, VCAT or another appropriate forum under the ACL.